Description
A practical guide to modeling UX improvements and measuring the time and cost impact of design.
Calculating Cost Savings in UX with Keystroke-Level Modeling is a concise, practical guide for UX designers and product managers who want to prove the measurable value of design.
It introduces the TAPS Framework (Time × Actions × People × Salary), a simple, repeatable way to turn time-on-task data into real cost savings.
You’ll learn how to:
- Use Keystroke-Level Modeling (KLM) to quantify efficiency gains in seconds, not opinions.
- Apply the TAPS method to translate UX improvements into ROI stakeholders understand.
- Compare existing workflows to redesigned ones to show how design reduces wasted effort.
- Manage uncertainty using real analytics, validation testing, and practical formulas.
This 16-page micro-guide bridges the gap between usability insights and business outcomes, giving you a toolkit to make every design decision defensible—with numbers that speak the language of executives.
The download includes a zip file containing:
- ePub
Whether you’re auditing a process, pitching a redesign, or justifying a feature, this guide shows how even small interface changes can produce measurable time and cost savings at scale.